LEAP Legal Software clients can access many customer support options, ensuring you get the most from the LEAP legal practice productivity solution to make more money.
LEAP users benefit from free ongoing customer support, training, self-help guides, dedicated Practice Management Advisors, and product articles to get the most out of LEAP. For example, LEAP helped Progressive Law, LLC become a profitable and efficient practice, whether working in the office or on the go.
The LEAP Help Center is a dedicated resource center for training materials, webinars, client forums, product announcements, HelpDesk access, and more.
Browse upcoming training webinars.
Create, track, and manage your support cases.
On-demand access to how-to articles and videos.
View product updates and releases.
LEAP University provides free ongoing training for LEAP users. Access step-by-step courses to either brush up on the basics of LEAP or get started for the first time.
Our experienced HelpDesk team is ready and available to provide you with prompt LEAP customer service assistance. The US-based team is ready to answer questions and solve any technical issues you may experience quickly with an average response time of 13 seconds. The LEAP HelpDesk is available to all users at no extra cost.
After the initial training, LEAP firms are assigned a dedicated Practice Management Advisor to ensure that the LEAP experience continues to be smooth. Practice Management Advisors regularly meet with firms to discuss their usage and how they can optimize their practice.
Whether you have a new staff member or need assistance with your end-of-month processes, we offer training to suit your firm.
LEAP regularly updates the software with new functionality and automated forms for your state and area of law.
Already a LEAP user? You can simply add additional users if you have new staff or didn’t account for existing members.
Many variables can set a business apart from the rest, but quality client support is a major predictor for long-term success that is often overlooked for new business growth. Download our whitepaper to learn client support best practices from the LEAP Customer Support Team and see how the legal practice productivity solution can assist you in these areas for long-term growth and profitability.
Easily manage matters while providing excellent client service.
Automate, create, organize, and manage your documents.
Access over 12k legal forms for over 3k pre-built matter types.
Generate invoices, manage trusts, and integrate office accounting.
Everything you need to make your firm more money.