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What is legal practice management in a law firm? How do I automate my law firm? How do I get more legal clients? How do I bill time in a law firm? How do lawyers, legal assistants, and paralegals keep track of their time? How do I start my own law firm? How do lawyers send documents securely over the internet or via email? How do law firms organize files? How do I make my firm digital especially during the pandemic? How do I serve my legal clients? What software do law firms use? Do small law firms really need attorney software? What kind of technology is needed for lawyers? What is legal software? What is cloud-based software? How does cloud-based software work? What is case and matter management software? What is legal time and billing software? What are the benefits of law practice management software? What are the features of law practice management software? What should I look for when choosing a law practice management software? What document management software products are suited for a small legal practice? What is LEAP? How much does LEAP cost? What is included with LEAP? Is LEAP compatible with PC, Mac, iPhone, or Android? How secure is LEAP? How can I switch from another software? What type of products does LEAP transition from? My firm is mid-size or large, how will my firm be treated? What are and how do the software integrations work? How can I learn to use LEAP legal software? Which automated legal forms are available with LEAP? Can I automate my own forms and templates in LEAP? Does LEAP offer a free trial? Does LEAP offer remote installation? What states does LEAP service? (What states is LEAP available in?) What type of support does LEAP offer and what does it cost? What happens if the "server goes down"? Can I save a copy to my server? Who owns the data? What happens if I can't access LEAP? The cloud isn't safe; I don't want to use the cloud. I want to do my own backup What happens if the internet goes out? What database does LEAP use? What are the System Requirements? Do you integrate with QuickBooks Desktop? Why doesn’t LEAP have an internal general ledger? I DO NOT want to use QuickBooks Online or Xero. Why doesn't LEAP have an internal calendar? How much extra money will the firm make? I don’t need LEAP. I do fixed fee work and/or contingency. Is LEAP certified by the Bar Associations for Trust Funds compliance? What transition should the firm receive? Do you transition all my data? What’s involved in the LEAP Installation process? What type of training do you offer? What if I need additional training (say, when a new staff member starts)? What happens after the initial installation and training if we need help? I don't have time to learn a new program. Is the cloud safe for law firms? Why should I be interested in legal software? Why change what's working for us? Learning a new system is too hard. I don't need everything that LEAP does. I don't like QuickBooks or want a separate General Ledger. LEAP is too expensive. The cost isn't in our budget. I don't want a 36-month contract. What if I leave LEAP? I don't want my data held hostage. How much does LEAP cost for PCLaw | Time Matters firms? Why does PCLaw | Time Matters recommend LEAP? Is it easy to move my law firm's data to LEAP from PCLaw or Time Matters? Why does LEAP integrate with QuickBooks Online? My firm operates on an accrual (or cash) basis. Will QuickBooks Online work for me? I heard that QuickBooks Online does not have the same reports as QuickBooks. Is this true? What transfers into QuickBooks Online from LEAP? What is the General Ledger Link? What if there are transactions I do not want to export to QuickBooks Online?

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LEAP Questions

Cloud Security and Backup Questions

What happens if the "server goes down"?

There is more than one data center. So, in the event of a catastrophic failure at one data center, LEAP servers will begin operating at a second data center. The data centers are located on different power grids with different energy suppliers.

Can I save a copy to my server?

No. The benefit of cloud technology is that the stress and worry about backups is completely removed from the firm. The data the firm stores with LEAP is backed up in multiple locations, so the firm doesn’t have to worry about keeping their own copy.

Who owns the data?

The data stored with LEAP is owned by the firm, and LEAP will not hand the data over to any third party without the firm’s consent.

What happens if I can't access LEAP?

The benefit of storing the data on AWS servers is that the firm has an industrial-strength server grid, so they do not experience the same downtime or lockouts with a private server (including cloud private servers). With AWS, even when one server goes down there is another that will kick in and continue to run. We have had this happen and our clients don't even notice. Even if all the servers went down with a natural disaster, you could still work offline. The firm can see LEAP’s historical uptime here: http://stats.pingdom.com/rn0jgkti8xx7/1824843

The cloud isn't safe; I don't want to use the cloud.

The truth is that the data stored with AWS and LEAP is infinitely more secure than what a firm can ever achieve on their own server sitting in their office. LEAP invests $20M per year on security with AWS, which is far more than any small or mid-sized law firm can afford. The staff at the firm need to have secure passwords and not share them with anyone else. "Hackers" are now focusing on onsite servers as they are easier to hack than AWS. Ransomware attacks are only experienced by firms with local servers. Not all "clouds" are created equal; AWS is the industry leader of cloud hosting; there is no one more secure. The security with LEAP and AWS includes encryption, 2 Factor Authentication, N+1 Redundancy, secure backups, etc.

I want to do my own backup

As LEAP performs regular backups, there is no need for LEAP firms to perform their own backups. This would be a complete waste of time and money!

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