Unlimited LEAP Legal Software Customer Support & Resources
LEAP users can access many customer support options, ensuring they get the most from LEAP's all-in-one legal software solution.
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Receive Personalized Support
After the initial training, LEAP firms have access to our Client Success team to help support a smooth experience. Our Client Success team is here to guide your firm in adopting LEAP, share best practices tailored to your needs, and support you in achieving long-term success.
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LEAP Support Resources Readily Available
The LEAP Help Center is a dedicated resource center for training materials, webinars, client forums, product announcements, Helpdesk access, and more.
Browse upcoming training webinars.
Create, track, and manage your support cases.
Access how-to articles and videos.
View product updates and releases.
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Chat Online Within Seconds
Our experienced Helpdesk team is ready and available to provide you with prompt LEAP customer service assistance. The US-based team is ready to answer questions and solve any technical issues you may experience quickly. The LEAP Helpdesk is available to all users at no extra cost. For 24/7 support, AskLEAP is your AI-powered support assistant ready to deliver answers to your LEAP questions anytime.
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Access On-Demand Training Videos
LEAP University provides free ongoing training for LEAP users. Access step-by-step courses to either brush up on the basics of LEAP or get started for the first time.
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"LEAP’s customer service is top-notch. The times that I do have a question I've been able to have that question answered either personally with somebody coming into my office or over the phone or using the online resources."
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Additional LEAP Training
Whether you have a new staff member or need assistance with your end-of-month processes, we offer training to suit your firm.
Automated Legal Forms Updates
LEAP regularly updates the software with new functionality and automated forms for your state and area of law.
Add Additional LEAP Users
Already a LEAP user? You can simply add additional users if you have new staff or didn’t account for existing members.
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The Value of Quality Client Support
Many variables can set a business apart from the rest, but quality client support is a major predictor for long-term success that is often overlooked for new business growth. Download this resource to learn client support best practices from the LEAP Customer Support Team and see how LEAP's all-in-one legal software solution can assist you in these areas for long-term growth and profitability.
All-In-One Legal Software Solution
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Practice Management
Improve law firm efficiency and automate case management for all practice areas of law.
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Document Automation
Create, organize, draft, and auto-populate all your legal documents and forms with case details.
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Accounting and Billing
Generate invoices, manage trusts, integrate office accounting, and improve law firm finances.
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Online Payments
Improve cash flow, generate cost savings, create back-office efficiencies, and get paid faster.
Firms using LEAP make more money.