Implementation & Support

LEAP clients have unlimited access to the following support resources.

  • Get help with LEAP implementation through your LEAP consultant.
  • Find answers through LEAP Help Center, HelpDesk or Online LiveChat.
  • Make the most of LEAP through free training videos.
  • Access LEAP certified consultants, bookkeepers and affiliates.
  • Suggest new features or provide feedback to improve LEAP for your firm.

Implementing LEAP

Your dedicated LEAP consultant will help set your firm up with LEAP. This includes organizing data transition from your existing filing system or practice management platform to LEAP, installation, and training in LEAP for attorneys and staff charged with bookkeeping or creating automated firm-specific templates.

LEAP Help Center and HelpDesk

Browse online help articles, step-by-step instructions, or post questions or feature requests. LiveChat consultants can provide you with prompt assistance from 9:00 am to 8:00pm EST, or via a pre-booked support call.
You can access the LEAP Help Center from within LEAP or via community.leap.us.

Free Training Videos

The LEAP team delivers free online training videos to provide ongoing training sessions for LEAP users.

LEAP Partner Network

The Partner Network is comprised of independent Certified Consultants and Bookkeepers, and IT Partners. The network offers LEAP clients access to a range of additional support, training and consulting services.

Product Feedback

LEAP prides itself on being at the forefront of technological advancements and we welcome your feedback.
Share your ideas and suggest feedback on new features.

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